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Frequently Asked Questions (FAQs)

Customer Service

Where can I go to ship my package?

Karma Delivery provides daily courier service in Edmonton, AB and surrounding areas. Contact Karma Delivery for a superior shipping experience.

What are your hours of operation?

24/7. Regular office hours: 8 AM to 5 PM.

How do I open a commercial account?

Find our email address and contact information on the Contact page. Use Subject: Open Account

Can individuals obtain commercial account privileges?


Can I ship collect?

Yes, however it must be a cash delivery and have prior approval and arrangements with Karma Delivery.

How do I reach customer service?

Our email address and contact information is available on the Contact page.


Where do you deliver?

We can arrange for your shipment to be made anywhere in the world.

How long will it take for the package to arrive?

Daily regular (all day) service in Edmonton, AB and surrounding areas with rush (4hr), direct rush (2hr) and urgent (1hr) service available as well as (24hr) hotshot service.

Will the recipient be notified upon arrival of the package?

Yes, delivery is made in person, they will have to sign for the package.

Does you provide delivery to homes and apartments?



Can I insure my package?


Packages / Packaging

What are your package weight and size restrictions?

Any size and weight up to 5000 lbs and 10 ft long.

What are your packaging requirements?

Securely packaged and marked with correct address. Note Dangerous goods packages must be clearly labeled with the proper documentation provided.

Should I leave my package open for inspection?


Do I have to have the item boxed or crated?



What is the cost per pound?

Up to 50 lbs included. Over 50 lbs add $0.05/lb.

Do you ship animals?

Upon approval. Please Contact us.

Thank you for choosing Karma Delivery!

These are some helpful tips for successful shipping with Karma. These frequently asked questions are being provided for information purposes only and do not constitute binding representations or warranties.

If you have any further questions or comments, please Contact Us.